A mixed bag at a one year review

Well, I've now been writing and hosting this blog for a year.

It's been a fascinating learning curve but before I get in to the review and analysis, a quick thank you and thumbs up (belatedly) to a couple of people.

First off, Mark.

Cast your minds back to that really hot (lovely!) spell we had in mid June.  Now I love the heat but not everyone does and even I find it difficult commuting at rush hour in the heat.  

It was Friday, 13th which added to the "mix".  The bus was really over crowded and hot.  Our driver, Mark, was wonderful as instead of growling at everyone, he kept everyone cool and laughing with his smiles, jokes and assuring people the air conditioning was on.   He really was trying to help everyone in a not easy situation.   

Even though the bus was very crowded, very busy and very hot inside, when I got up to ring the bell I asked if I could take his shot for the blog as a way of saying thank you.  He somehow, without delaying other, made time for a thirty second banter about the date and the fact of the full moon - a rarity to have a full moon on a Friday, 13th - about the fact that there were other funny dates in 2014 including this coming August having five weekends whereupon I found that Mark was having his holiday in August.  

Hope you have a great time.

And thank you and thumbs up from all your passengers  

Another thank you, this time to all the staff at the BP garage, Dunchurch Service Station and especially to Liz.

So, it's another hot, sunny day and this time we're in my car, the man and me, driving back from Bilton in Warwickshire to London.  We're in my car but the bloke is driving.

Time to fill up before we get on the motorway so we pop in to Dunchurch to the BP garage there.  My car takes diesel.  My man filled up with petrol.

The good news; he didn't start the engine, it's hot and sunny and we're on a garage forecourt.  The bad news; it's a Sunday afternoon and none of the emergency road services have a fuel guy available until Monday midday.  Nor can we find anyone local who is open on a Sunday.

Liz, behind the till in BP could not have been more helpful.  She said we could push our car to the side and if necessary it would be fine until the next day there.  She also had given my man a card for a company called Dr. Fuel (unbeknownst to me).

Time is moving on, we've spoken to the AA, to Volvo Assist and I lose track now who else but it's about three hours since we put the fuel in and we're about to go with the AA guys who will come at 11:00 the next day for a rather large sum of money when the bloke pulls this card out of his pocket that Liz had given him and I see what it is.  I suggest giving them a call to see what their prices are and when they could come.

All good; one and a half hours to two hours and less than the other quotes we've had.  Meanwhile Liz is doing a terrific job keeping my spirits up with her smiles and jokes.

While all this has been going on, incredibly, another car has done the exact same thing, well actually slightly worse; diesel in to a petrol car.  Also pushed to the side.  Liz was worried it was something she was giving off.  Absolutely not.

By the time Dr Fuel came Liz had left for the day and we were helped equally nicely by the rest of the staff who allowed me to run up a tab (well I wasn't about to drive off in a hurry!) with the coffees etc before we filled up, again.

Thank you all and a big thumbs up .

As to analysis of the blog on the anniversary?  Well, you'll have to wait for another post as both Mark and Liz deserves their belated thank yous and if I delay any more while I try to get philosophical, it'll be way too late.  Let's just say for now it's been great and I'll be carrying it on and hope for many, MANY, more guest posts from you.   Thank you.
 

A Guest Post from Deborah & Leslie Smith - THE KINDNESS OF STRANGERS

From Deborah Smith

My dear uncle, Leslie Smith, has been a resident of North London since he moved to the Capital from The Midlands as a young man of 30, back in 1958. Now in his mid-eighties,

Leslie continues to be admirably active in his community – and so it was particularly heartening to hear that the community supported him when he needed it. Here is his story…

“Recently, late on a Friday evening, I was dismayed to discover that my wallet was missing. I had travelled in the afternoon by bus from Finsbury Park, North London to my home in Islington and was unsure whether the wallet was lost or stolen.

I walked again over the streets I had used when leaving the bus, to no avail, and then to Kentish Town police station to report the loss. 


The policewoman on duty was very helpful – straight away calling Cardguard, where my bankcards are insured, so that I could speak to them promptly to report the cards lost with the wallet. She took my name and address and telephone number and shortly after I arrived home 'phoned me to see that I had got there safely, which I thought was most kind. (An EverdayFolk thumbs up and thanks to the policewoman )

The next day I mentioned the lost wallet to my neighbours who immediately offered to lend me some money, though I did not need to take them up on their kind offer, as I had a few US Dollars at home that I was able to change for Sterling at the local post office. The post office cashier was extremely sympathetic and helpful – as was enquiry lady at Archway tube station, where I went next, to purchase a temporary Oyster travelcard, as my senior citizen’s Freedom travel pass was also in my missing wallet. (More EF thanks and thumbs up to the neighbours, the local post office and the enquiry lady at Archway station )

Later that evening I received a very welcome 'phone call from Cardguard to tell me that my wallet had been found and handed in to the London Transport bus garage at Cricklewood.  

I travelled on three buses to reach the bus garage, each time offering my temporary Oyster card to the drivers, while explaining why I didn’t have my senior citizen’s Freedom pass, and each one kindly waived me through without charge.(EF thanks to those drivers

)

At Cricklewood bus garage I found the contents of my wallet to be completely intact. I asked which driver had handed in the wallet as, of course, I wanted to thank him. The manager, though very courteous, said that he could not disclose the driver’s identity. (And a huge EF thanks and thumbs up to the manager and the driver that handed the wallet in )

One hears such stories about impersonal and uncaring behaviour in London, but here is an incident where everyone was completely the opposite: concerned, kind, considerate - and honest.

My heartfelt thanks to them all.”

Leslie Smith

Deborah Smith and her Uncle, Leslie Smith

a mixed bag - London & Peru (sort of)

I had the pleasure of introducing the lovely Alice from Bologna to the Daunt's bookshop in Marylebone High Street, a shop not only beautiful for it's architecture but also for it's unique (well probably not) way of arranging it's books by country, not just non fiction but it's fiction too.

Now Daunt's is becoming almost as famous around town for its ubiquitous bags as it is for it's shops.  Alice and I were in Daunt's for a book signing and during the evening, Alice bought a book and was given an ordinary plastic bag to take it home in.  Later in the evening I was kindly given a signed copy of the book being launched and Peter, behind the till kindly asked if I would like a bag for it and handed me one of their lovely linen ones.  

At this Alice started to pout for the unfairness on the bag stakes and Peter reached down below the counter to get her a linen bag saying as he did so, "would you like one?".  However, as Peter had been bending, Alice had been turning so what she heard was "come back another time".  By the time Peter emerged from the counter Alice was about to launch into "Why, that's not fair??!?!"  However, luckily I had guessed what she thought she had heard and pointed to the fact that Peter was holding out a bag to her, (she was still partially turned), and was offering it to her.

So a big thumbs up to Peter for not only giving Alice a bag but for giving us a really good laugh for the evening (and cementing my reputation with Alice for knowing what she is thinking).

By the way, Peter's not crazy about photos and since I adore his hair I include a backward shot as well. 

Meanwhile, and unfortunatlely I haven't got a picture of any of the people involved in this, but I want to give a big thumbs up to the gentleman on the 82 bus, going northbound around 10:30pm at Dorset Sqaure on the evening of Wednesday, 30th April.  It was during the tube strike and the bus was full and everyone wanted just to get home.

I was on the top deck and could hear a confrontation between the driver and a passenger getting on.  The driver turned off the engine and wouldn't go anywhere until the passenger got off again.  Everyone around me was either just grumbling, calling the driver names and the passenger names in equal measure or getting off the bus.  This one person, (I could only hear partly what was going on), offered to pay the new passenger's fare, the driver started the engine and we all got home.  He was only person on the bus who didn't think just of himself but of the solution.  Thank you.

One of the great things about London is it doesn't matter how long you live here, (from birth for me), there are always new things to discover.  My friends introduced me to my first Peruvian restaurant, Tito's, new London Bridge www.titosperuvianrestaurant.com

We were greated by Carlos and Juan who both made us all feel so welcome.
Carlos went on to not only explain the dishes to us but also, we then had a really interesting chat about the economy in Peru and the changes going on then.  We also had a really good laugh about introducing Guinea Pig on to a menu in the UK and how he could imagine that going down with patrons; "bring us your pets, we'll cook them for you!".  That may not sound so funny here in writing, but it really was very funny and light hearted.

So to Carlos and Juan a big thumbs up and thank you for a lovely evening and for teaching us so much.

As always, if you would like to send in a post to tell us something nice that happened or to say thank you to someone, just get in touch and we would have great pleasure in putting up your stories here.  Thanks.

I borrowed a couple of pictures off the web this week so,  copyright acknowledgements: 

thanks to Kake for the picture of Tito's www.flickr.com/photos/kake_pugh/  reproduced here under a Creative Commons licence://creativecommons.org/licenses/
and to Urban75 for their lovely picture of inside Daunt's  www.urban75.org/blog/

Winter Smiles

As I suspected when I started this blog back in the summer, the quantity of smiles one gets during one's day greatly reduces as does the light and temperature.

With the grey, wet weather we've had this winter, I can't say I'm coming across as many smiles as I was back in July and August however, that does however mean the ones I am seeing, are all the more lovely for the sparsity.

Tuesday, 21st, (January), all too quick to get a photograph or a name, I'd like to give a nice thumbs up to the female bus driver of the number 13 who stopped and waited on the Llanvanor Road stop on Finchley Road for the lady running to catch it in the morning .

The other Tuesday thumbs up goes to Richard, a waiter in Carluccio's in St. John's Wood.  Although there were some problems with our order; our wine wasn't available, we didn't order the lemon Pelegrino or the tomato pasta, Richard made us laugh and feel like important patrons.  Thank you Richard, and a thumbs up .

In light of this blog, I am also taking the 100 Happy Days Challenge - if you don't know about this, check out http://100happydays.com  and the hashtag #100HappyDays on twitter, instagram and other social media sites.  The challenge is to yourself - no one else - to try and find something that makes you happy in your day for 100 consecutive days.  It can be a puppy wagging it's tail, a good coffee, a smile at a bus stop, whatever it is, big or small, try and remember it and "log" it.  Take the challenge!

So move forward a week, the weather is even worse with miserable cold rain everywhere, (although I shouldn't complain thinking about all the flooding in Somerset and surrounding areas, those poor people www.bbc.co.uk/news/), and a friend, the lovely Lauren from St. John & St. Elizabeth Hospital, and I are on the top deck - best seat in the house at the front - of a 139 bus in the West End on our way to see The Book of Mormon.  We're stuck in traffic on Oxford Street and on the bus in front we can see two inspectors really checking an empty top deck; under and behind the seats.

Lauren and I are chatting away, looking at the Christmas decorations, (still up), when suddenly right beside us are the inspectors from the bus in front.

Now this guy, who wasn't allowed to give us his name, couldn't have been more fun or nicer on a dark, wet, Monday night in January.  Regent Street seemed to just whizz by.  So Mr. Inspector, a thumbs up from us for the banter, thanks.

Another bus thumbs up ; this time to the driver of a 460 (unnamed/unphotographed - to protect the innocent) who allowed me to travel two stops without my pass and without paying as I was accompanying my mother.  Thank you, that was a lovely gesture.  

But it isn't all thumbs up to bus personnel this post: two thumbs down: Monday, 20th January, the bus driver who was at the stop outside Holland & Barrett in Swiss Cottage and knew I was there, that I knocked on the doors and said excuse me but still decided not to reopen the doors and drove off and also to a restaurant manager that when I told him we had a reservation, didn't look at us or smile, but instead answered a phone, walked off at the same time to adjust a pastry plate, carried on talking on the 'phone and the most we got was a raised finger .  You guys know who are you.

Now, you must be getting a bit bored of my voice by now so why don't you send us your guest post, (details on how below), and use this blog as your opportunity to say thank you to someone who made you smile, or something else?

laughing in the morning, if only

Well I'm pleased that there have been some guest posts lately as I don't seem to have come across as many smiles of late.

I have a theory; I always thought that the sun was going to make a difference to this blog and unfortunately I think I was right.  The occurrences of smiles are definitely becoming less as the tones turn from yellow to grey, the nights draw in and the temperature plummets.

However, they may be less but they are still around and maybe for their rarity, even nicer?
 
Also, it gives me a chance to thank some people who if this blog had been going years ago, I would have posted about them, not least Ken.

In days of yore, (I can never use that word now without thinking of a particular episode of Friends), I had a personal trainer, and that personal trainer was Ken.  Not only did he get me super fit but, and this was the miracle for which he gets many thanks and thumbs up, he would arrive at 6:30 or 7:00am in the morning and get me laughing.

What a wonderful way to start the day and even though it was almost twenty years ago, I still miss those early morning laughs with him and that wonderful feeling of fitness when he left.  (He still sees my mother, lucky her).

And a few thumbs up but no photos - Friday, 15th November - to the workman dealing with the street lights in Lyndale Avenue, NW2 who cheered my day by saying I was the sunshine and to the lady on the bus from Finchley Road to St. John's Wood who helped me by ringing my 'phone when I thought I'd lost it, a huge thank you and .

Meanwhile, I'm sorry to say, a thumbs down to the driver of the Number 82 bus who on Wednesday, 6th November at about 9:30am, just south of Golders Green heading in to town, refused to let an elderly lady off the bus at the front, arguing with her and holding everyone else up for some time for what seemed like spite.  She believed the front step was easier for her to get off than the back step and he insisted that they were the same height.  Even if they are, was it so necessary to shout at her and embarrass her?  You know who you are so, shame on you and "thumbs down".


So, don't forget, Promote the Positive - this blog, www.everdayfolk.blogspot.com is here for you; this is a public pinboard where you can tell us about that great smile, that bit of extra service you encountered in your day which just made the difference or just something nice. Please, send us your posts, comments or just follow.  Thanks.

Another London thumbs up or two

My first thumbs up this week goes to to Barnet Council recycling bin men; not people usually associated with "pleasant service" but Keith and Paul give a lie to this reputation.

For those unfamiliar with Barnet's (current) recycling policy (it is changing on 14th October in some ways), they give you a blue box and a black box.  The black box if for paper and glass while the blue box is for cans, some plastics and cardboard. Yes, you have to separate your paper and cardboard and woe betide you if you get this wrong as you get this "note from the headmaster" stuck on your boxes telling you off and that you must redo it.

Not yesterday.

I had been having a clear up of some old personal files and had been shredding like mad so I had two big bin bags just full of shreeded paper, way too much for the boxes.  I had left the boxes on top of the bags with hopes that even though there are strict instructions not to use bags, they would see that it was all paper and they would make an exception.

As it happened I was home when the truck came down the road so I came out in to the street to explain what the bags were.  I was greeted by Paul (on the right of the picture)  who just smiled and said no problem.  However, as I turned back to my boxes I saw another man, Keith (on the left of the picture) going for my stuff, so I explained to him what I had been explaining to Paul, and again, a lovely smile, a "no problem" and a couple of thanks from the two of them.  So, Keith and Paul, a thumbs up from us for service with a smile, thank you.

Later in the day, I was down in the West End and coming back on the bus with my mother, she thought she had lost her pass getting off the number 19 earlier, (pleased to say she has subsequently found it), so we got on a bus at Piccadilly Circus with some trepidation since often the drivers are so grumpy in the traffic and tourists of the West End that if you don't have the right ticket there and then, they'll just tell you to get off.

Not so yesterday.

We got Andy.  (He didn't want his picture here for company policy reasons).  Andy not only gave my mother a right to travel pass but he looked up the bus company that runs the 19 so she could call the right depot. 

We then watched Andy deal with the many tourist requests all the way along Regent Street and Oxford Street not just with patience and a smile, but with genuine assistance.  All those requests for "go to seldridge?" (Selfridges) "go to ford square" (Oxford Circus) and on and on were deciphered and answered with the same courtesy we had received.

So Andy on the 139, a big thumbs up from us and since I haven't got a picture of you, here is a nice picture of a 139 at Piccadilly Circus from Timitrius 

http://www.geolocation.wsv/W/File%3ALondon%20139%20bus,%2028%20March%202011.jpg/-/en

I'm afraid I also have to give one thumbs down this week, not to a member a staff, but to a member of the public dealing with a member of staff.

To the man being rude to the young woman on the bread counter in Waitrose, Finchley Road, at around 10:15am on Thursday, 19th September, .   Unnecessary.   You know who you are.

So, to end, as I always do, if you want to say thank you to someone or just tell us about a nice smile that made your day, this is your pin-board and we're happy to put up guest posts.  Just follow the contact details below.   Thanks.

Half a bank holiday

Friday night turned in to a local smile fest and continued on Saturday in Northamptonshire and Warwickshire.

Friday evening, London, the man and I got a bus to West Hampstead.   We were on a number 13 (there is a point to this stay with me) rather than wait for the 328 as its just a short walk down from Finchley Road.   Being the bank holiday, London was lovely and deserted so the bus was hurtling along Finchley Road with no one getting off the bus and no one flagging it down to get on.

Our stop for West End Lane was approaching so we rang the bell.  The "stopping" light lit up but.... The driver went past the stop.  However he was stopped a few feet further along by the traffic lights, about the same time he heard me saying "excuse me" in my best polite British manner.

The driver couldn't have been nicer or more apologetic, he let us off with a smile, a honk on the horn and a wave agreeing he was having too much fun on the lovely empty roads. So number 13 driver on the Finchley Road/West End Lane junction Friday night at about 8:00pm, may we give you a thumbs up.

A walk down the hill then towards The Black Lion pub.  Coming down the hill you get a great view of the fire station and we could see the fire engines out and the blue lights flashing but no sirens.  Peculiar? Not when we realised it was for the benefit of a three and five year old who were being allowed to sit in the cabin and have their pictures taken. (hope this doesn't get anyone in trouble) but a thumbs up to the firemen at West Hamsptead station

Arrived at the Black Lion where we greeted by both Gloria and James.   More of James later in future posts about the Black Lion and the Read for RNIB Day Campaign http://www.rnib.org.uk/getinvolved/readforrnibday/Pages/read-for-rnib-day.aspx but for now Gloria.

I first met Gloria last year when taking part in World Book Night.  I was giving away copies of Pride & Prejudice and her smile then just wowed me - here's the evidence - and you can still enjoy that smile when she's at work in the pub so Gloria, you get a thumbs up as well.


The man felt like pizza and although we seriously like La Brocca being a very warm nice summer's night I didn't fancy a basement so we plumped for Pizza Express.  It was the right decision.








The staff were collectively and individually having their own smile fest and it was lovely to eat in the middle of that.


Reginaldo, our waiter (on the right) was sweet and we had a nice joke about my ignorance that Syrah and Shiraz are the same grape   Then the manager, Ago, (in the middle), was very helpful over my runny egg on my pizza, while also being very funny (ha, ha) about his name being like Argos.

Meanwhile, the chef, Frederico, "the ugly", was grinning like he was on a red carpet with the flashbulbs going while he tossed the pizza dough, delighting the watching children when he pretended to make a mistake.

There were many other smiling chefs and staff there that night, including Serena on the left in the picture above. So not only a thumbs up each to Reginaldo, Ago and Fredericobut. Thumbs up to Pizza Express West Hampstead staff
.

With all those smiles our Friday night was a delightful thumbs up night.


No photos to accompany the smiles and service on Saturday evening but some folk that deserve a few thumbs up; first of all Mark on the bar in The Olive Bush, (http://www.theoldolivebush.co.uk/# ) in Flecknoe village (Warwickshire) for some true old fashioned pubican hospitality,and to Jane and her staff for serving some homemade pub "fayre" all with fun and smiles and then on to Braunston in Northamptonshire where a local, Pete, was running a pop-up pub in his home, (which was the site of a pub many years ago, the Dog & Gun), for charity.  The music, drink and atmostphere were aces, so thank you Pete and a thumbs up to you
.