Showing posts with label Volvo. Show all posts
Showing posts with label Volvo. Show all posts

Tuesday, 2 October 2018

Back to basics, London again

A few thank yous to a lot of different people rather than a big, subject, post.

I've called this back to basics as I'm remembering the initial idea for this blog; people who do their job with a smile; who bring something extra to the job and their day thereby making your day all the better.

So first of all, to Ann-Marie at Volvo in Swiss Cottage.  Thank you for always welcoming your customers with such a friendly chat and making them feel like they're coming over to a friend's rather than getting their car serviced or repaired.  

You always make it feel like there's time to sit down, have a natter and coffee.  Excellent, thanks.  

(This is where I would have put the 'thumbs up' but as of the last post, we're dropping that from the blog unless people want them back?).

picture courtesy
www.allinlondon.co.uk/images/

Next a couple of thanks without pictures for the moment but hopefully they'll get their own posts in due course.

To Rosey the hygienist who manages to make me smile and laugh while scraping my teeth. Thank you.  I'm hoping I might feature her in a later post with her lovely smiling face.

To the two armed police outside the Chinese Embassy on Portland Place the other day who were smiling and laughing with about twenty nursery school children walking past with their teachers.

And to Ellias of David's Deli Garden.  Ellias and his brother, Sam, run David's in West Hampstead and have now opened a branch in Praed Street.  I bumped into him in the Castle Chemist in Cricklewood Lane and was so enjoying chatting and catching up, forgot to think of the blog and getting a picture of him but he and his brother definitely deserve a post (see RNIB Black Lion Pub Quiz post here read-for-rnib-pub-quiz-thanks-and-photos), so again hope to feature them in a proper post with photos in due course.

Now to the last thank you of this post, it's to Le, Nba and Nimah of the Sensation Café in Fitzrovia.

Lunch hour midweek in the West End of London is fairly manic in all eateries, particularly places doing fast takeaway food for people in offices.  

However, you walk into the Sensation and you are greeted by three beaming smiles and calm descends. 

Le is behind the counter making up the food and taking the orders.  I had a seriously wicked Báhn mi (a Vietnamese sandwich in a baguette).

Lovely, (shy), Nimah was behind him on drinks and I had a good latte.  I think she thought I was mad taking their photos!




and then Nba (I hope I've got all your names right), is everywhere, serving, clearing, smiling and making sure everything's as it should be.  

An oasis of calm (good food) and smiles in the middle of London.  What can be bad?!

So thank you to everyone above and thumbs up for making all our (London) lives that bit better.

Do you want to say thank you to anyone?  Well this is the place to do it.

If you would like to write a post to thank someone or tell us something nice that happened just get in touch and we would love to hear from you and to spread the thanks.  You don't have to know how to do the formatting and stuff, we'll help you with all that.  We just need some words and preferably some nice smiley photos.  (don't forget to ask if you can take them).  This blog is for you, somewhere for you to have your say.  Thanks.



Wednesday, 21 August 2013

service with a smile

London is bathed in sunshine and it is definitely making a difference not only to my mood, but others too.  I just hope that this feeling I have had since starting this blog of seeing the good continues once the grey returns.

Staying on seeing the good and the positive, it is most definitely continuing at the moment and I feel like I could almost post daily, which is really weird.  Londoners are meant to be surly and people are supposed to be miserable in their jobs, according to the press, but all I keep seeing is people smiling and giving that extra something.

Today a British Gas Service Engineer came to the house.  We'd made an appointment, managed to narrow it down from a 12:00 to 6:00 slot to a specified two hour slot.  Now, I don't have to tell you that this waiting in for a service engineer, particularly for the utilities, is normally a groan making event; we wait in for hours, they do or don't come, then there might be some sucking in of the breath between the teeth over the issue.  Not today.

I was telephoned by the engineer to let me know that he was on his way and would be with me within 15 minutes.  This was within my two hour prescribed slot.  Already I was in pleasant shock.

Devene arrived, and as you can see from his picture, he arrived with a smile.  He was polite, efficient, knew his stuff, (and some other stuff too), and with a smile was off again.

So, Devene, from us, thank you and you get a thumbs up  .

And while I'm on a little "thank you" jag, I want to say thank you (not in any particular order) to the helpful folk at Myeloma UK http://www.myeloma.org.uk/, the lovely people in reception at Volvo Cars Central London (Swiss Cottage really), NW3 http://www.volvocarslondon.co.uk/contact-us/11/volvo-cars-central-london-aftersales, the helpful people I spoke to for general advice at Get Private www.getprivate.com NW3, St. John's Wood Medical Practice http://www.stjohnswood.nhs.uk/ NW8 for their continuing care and attention to my mother. the really nice and jolly (tall) guy on the till at BP Connect Fuel Garage, Finchley Road, NW3, the nice gentleman at Vistaprint I spoke to on the 19th who is getting married on the 24th (an additional thank you and good luck to him) and to the giggly manager (?) at the Cancer Research Shop in St. John's Wood High Street http://stjohnswoodhighstreet.com/charity-shop/ NW8.  Thank you all and thumbs up -